Commerce Bank Mobile Check Deposit

Commerce Bank Mobile Check Deposit – Access your funds faster and improve your cash flow by depositing checks right from your desktop or mobile device. Remote and mobile depositing from Commerce Bank is like having your own dedicated, secure deposit window that you can access whenever you want.

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Commerce Bank Mobile Check Deposit

Deposit checks from anywhere, using your smartphone or tablet with the Commerce Bank mobile banking app! Commerce Mobile Deposit enables you or your business internet banking sub-users to: send deposits 24/7, view past and pending deposits, reduce time away from your business with fewer trips to the bank. The Commerce Bank mobile banking app also lets you: view account balances and recent transaction history, transfer money between Commerce Bank accounts, find ATMs and branch locations

Why Is The Bank Holding My Check?

Small Business Remote Deposit allows you to: Send deposits 24/7 Access historical data to view and print images of deposited checks Create intuitive deposit reports and reject deposits Reduce time away from your business with fewer trips to the bank

Excellent for publishing less than 20 items per month. Check deposits remotely online from anywhere using your smartphone or tablet.

Small Business Options Checking accounts are charged $15 per month for remote small business deposit. All other non-analyzed business accounts are charged $30 per month for remote small business deposit. Sign up for remote small business deposit and get your first two months of service free – That’s up to $60 in savings!

To request more information about small business remote deposit, please call us at 866-365-9346, contact us, or stop by one of our conveniently located branches to speak with a representative.

Small Business Mobile & Online Banking

Opens in a new window. Opens an external page in a new window. Opens an external location. Opens the LinkedIn site. Learn how to deposit checks online using the bank’s mobile app. Installing the bank app is a simple process. First you need to find the app store icon on your mobile phone. Type “bank app” in the search bar. Once you find it, go ahead, click the “Download” button and wait for the installation. After downloading the app, you will see the bank app button appear on your phone. Click the icon to open the app. After sending the credentials, the app will take you to the home screen. At this point you can start the mobile deposit process.

First select “Check Deposit”. Follow the instructions on the screen. The app will ask you if you want to invest in your current account, savings or another type. After selecting an account, the app will ask you to enter the amount you are paying. Write the amount on the check. Click the “Finish” button.

Now take a picture of the front of the check. Be sure to center the check mark on the phone screen. Once you’ve centered it, click the button to take a photo and click “Use Photo”. Now take a picture of the back of the check. Be sure to stamp the back of the check before photographing it. Add your signature and write “For mobile deposit only”. Once you’ve centered it, click the button to take the photo and click “Use Photo” again. Now that we’ve taken a picture of the front and back of the check, send your deposit by clicking the “Send Deposit” button. And you’re done*! *The deposit may be held and may not be immediately available.2 Introduction Komercijalna Banka understands that you lead a busy life; As such, we are committed to offering products and services that allow you to pay on your schedule. As part of this commitment, we are proud to offer mobile check deposit. Mobile Banking Commerce Bank already offers you the convenience and flexibility of managing your accounts anytime, anywhere. Now you can deposit checks quickly and securely using our mobile banking apps for Apple and Android smartphones. It’s a free service that’s as easy as snapping a picture on your phone!* After submitting your deposit, you’ll receive a quick confirmation that your photos have been successfully uploaded and your deposit is being processed, and the funds will be disbursed the next business day*. We’ve created this user guide as a resource to introduce you to an easy-to-use mobile check deposit service and provide troubleshooting recommendations. Start today! Mobile check deposit is an additional feature within our free mobile banking apps for Apple and Android smartphones. If you’re an existing Internet Banking customer, simply log in and go to Preferences > Mobile Check Deposit to sign up. If you don’t use online or mobile banking but would like to sign up, visit or speak with a personal banker at any of our convenient locations. If you have any questions, please contact our inquiry center between 8am and 5pm, Monday to Friday. *Internet access is required to use Mobile Banking and Mobile Check Deposit. Check with your wireless carrier for fees that may apply. Mobile check deposit is only available to mobile banking users. All terms related to online banking apply to mobile banking. Contact your personal banker for terms and conditions. Android is a trademark of Google, Inc.

3 Making a deposit 1. Enter mobile banking and select Make a deposit from the main menu. 2. Select Send Deposit. (1) (2) 3. Select the checking account to which you want to make a deposit, enter the deposit amount and enter the check number. If you have multiple checking accounts, use the drop-down control (1) to switch between accounts. When finished, select Next (2). 4. Select the Capture Image option.

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4 5. Place the phone over the check, making sure all four corners are inside the edges of the screen. Select a recording. 6. If you are satisfied with the image, select Use. Otherwise, choose Retake and retake the face of the check. 7. The image will load (speed depends on network conditions). If the transfer was successful, you will see the message Your media was sent successfully. Select Close. 8. Select Next.

5 9. Make sure the check is properly endorsed with your signature and deposit in Commerce Bank only and select the Capture Image option. 10. Place the phone over the check, making sure all four corners are inside the edges of the screen. Select a recording. 11. If you are satisfied with the image, select Use. Otherwise, select Retake and recapture the back of the check. 12. The image will be uploaded (speed depends on network conditions). If the transfer was successful, you will see the message Your media was sent successfully. Select Close.

6 13. Select Next. 14. View the deposit details. If all information is correct, select Submit. Otherwise, select Back. 15. If the deposit was successful and accepted, you will see a confirmation screen with the deposit details and the confirmation code. If you receive an error message, see the next page for help. 16. You can review all previous Mobile Check deposits on the RDC History page when you select the Make Deposit option from the main menu. Please note: Mobile check deposits will not appear in your account history until they are actually sent to your account.

7 Troubleshooting If you receive one of the following messages when sending a deposit, please follow the appropriate instructions. Error message Unable to read the data at the bottom of the check box, rotate the check and take the picture again. Recommendation Make sure that the check is not upside down and that the lower part of the check is not blocked and is fully visible in the picture. The check was previously deposited. This verification cannot be processed. The software recognized the check as a duplicate and could not process it. Can’t find the endorsement on the back of the check. Make sure the check is verified and take the photo again. Please take the photo again. Hold the camera still, use good lighting, and make sure the four control corners are visible. Make sure the check is properly endorsed with your signature and only for deposit in Commercial Banka, and that the endorsement is fully visible in the image. The image quality is too low and the software cannot read the check. Placing the marking on a solid black or white background can help. If after reading these tips you’re still having trouble making your deposit, contact our Customer Response Center between 8:00 AM and 5:00 PM, Monday through Friday.

Bank Of Commerce

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Frequently asked questions about mobile deposits General information 1. What is a mobile deposit? 2. What do I need for a mobile deposit? 3. How do I deposit a check using mobile deposit? 4. What if I enter the wrong amount? 5. What

Mobile deposit What is a mobile deposit? mobile

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